FAQ2019-08-29T07:05:27+10:00

FAQ

What is included in your bookkeeping service?2019-08-27T23:22:22+10:00

Bookkeeping for Clever Cow clients is anything related to their accounts.

Our bookkeeping service includes:

  • Reconciliation of accounts
  • Paying accounts (accounts payable)
  • Following up outstanding invoices (accounts receivable)
  • ATO obligations for BAS/IAS/payment plans
  • Payroll and related activities, including superannuation and payroll tax
  • End of year activities
  • Subcontractor Compliance
What areas does Clever Cow service?2019-08-28T11:59:38+10:00

Clever Cow provides service and support to trade and construction businesses throughout Australia.  We have offices in Cromer Sydney, Symonston ACT and Varsity Lakes, Gold Coast.

What accounting software can your bookkeepers use?2019-08-29T18:44:08+10:00

We work with most bookkeeping applications and are certified partners for Xero, MYOB and Quickbooks.

What about confidentiality?2019-08-28T12:01:06+10:00

Our staff all sign a confidentiality agreement,

I need to move my payroll across to Single Touch Payroll, is this something you can help with?2019-08-29T18:46:55+10:00

Yes we have a process in place for moving clients over to Single Touch Payroll.

I need help organising my receipts and moving it to a automated process, can you help with this?2019-08-29T18:46:21+10:00

Yes we can.  We will set you up with an application and process that will streamline and automate your record keeping s process.

I don’t need a full time bookkeeper, I just need a little assistance2019-08-28T00:15:25+10:00

We understand that you want to manage you own accounts and that from time to time you might have a question.  We have a couple of options to assist.

Training – Our certified, in house trainer is available for one one one training on bookkeeping using Xero, MYOB and Quickbooks.  These courses are tailored for your trade and construction business.  We also have training on social media and business operations.

Helpdesk – The team are available for any question you might have regarding the administration of your business.  Mostly the calls are related to bookkeeping enquiries, but we also have questions related to payroll, how to use applications, supplier referrals and just about anything else to do with the administration of your business.  The skillset of the team is vast and connected.  So if we aren’t able to give you an immediate response, then we know someone who will be able to answer your question.

I am behind with my BAS submissions, is this something you can help with?2019-08-29T18:42:16+10:00

Yes, one of our experienced bookkeepers/bas agents will assist in getting you up to date with your ATO obligations.

Do you service businesses outside the Trade & Construction industry?2019-08-28T18:58:16+10:00

Our focus is on the building industry and this is what the team are experience and trained on.

Do you come out to our premises?2019-08-28T12:00:35+10:00

We normally work from our own offices, we can set up regular meetings if necessary

Do you charge for the initial meeting?2019-08-28T18:54:02+10:00

Our initial 45 meeting is at no charge.  This meeting is for us to understand your business and requirements and to answer any questions that you might have about our service and process.

Do I have the same person looking after my accounts?2019-08-28T12:19:18+10:00

Yes, you would be assigned a client manager who would be your contact and manage your accounts